Privacy Policy

Your privacy is important to us. This Privacy Policy explains what personal information Stealy collects, how we use it, when it may be shared, and how we protect it when you use our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that you provide when you create an account, place an order, contact us, or otherwise interact with our website. This may include:

Name
Email address
Phone number
Billing and shipping address
Order and transaction details
Information you provide when contacting customer support
Other information necessary to process and fulfil your orders

Payment or financial information may be processed by our authorised payment service providers. We do not collect or retain payment card information unless specifically required and lawfully permitted.

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage data. This information may be used for security, analytics, and website performance.

We do not knowingly collect personal information from children.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfil orders and provide requested services.
Communicate with you about your orders, account, or enquiries.
Provide customer support.
Send service-related notifications and, where permitted, information about offers, products, or updates.
Improve our website, products, and shopping experience.
Monitor website performance and understand visitor activity.
Analyse general geographic and demographic trends.
Prevent fraud, misuse, and security threats.
Comply with applicable legal and regulatory requirements.

3. Sharing of Personal Information

We keep your personal information confidential and do not sell your personal information.

However, we may share information with trusted service providers where reasonably necessary to operate our business and fulfil your requests. Depending on the services we actually use, these may include:

Delivery and courier partners, for shipping and delivering orders.
Payment service providers, for processing payments.
Technology, hosting, website analytics, and customer-support providers.
Other vendors or service providers that assist us in operating the website and fulfilling orders.

We will only share the information reasonably necessary for the relevant service.

We may also disclose personal information where required by applicable law, regulation, legal process, or a valid request from a government or law-enforcement authority, or where disclosure is otherwise necessary to protect our legal rights or prevent fraud or unlawful activity.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help operate the website, remember preferences, understand website usage, improve performance, and provide a better shopping experience.

Cookies may collect information such as browser or device information, pages visited, and general usage patterns. Where applicable, you may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

We do not use cookies to intentionally collect sensitive personal information unless clearly stated and permitted by applicable law.

5. Analytics and Aggregate Information

We may use website statistics and analytics to understand how visitors use our website and improve our services.

We may share aggregated or anonymised information, such as general website statistics or demographic trends, with business partners, advertisers, sponsors, or other third parties where appropriate. Such information is intended not to directly identify individual customers.

We will not represent aggregated or anonymised information as personal information.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. Once you leave our website, this Privacy Policy no longer applies to your use of those third-party websites.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be published on our website with the revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the contact details provided on our website.